Returns & Exchanges
At Bevilles, we want you to love your jewellery; if you are not completely satisfied, we offer a 30-day return or exchange policy for most items in their original condition. Please ensure all tags remain attached and you have your proof of purchase ready for a seamless processing experience.
Check Eligibility
Verify that your item is unworn, in its original packaging, and within the 30-day return window from the date of purchase.
Initiate Your Request
Visit our online returns portal or bring your item into any Bevilles store with your order confirmation email or receipt.
Package Your Item
Securely pack the jewellery in its original box and place it inside a padded mailing envelope to prevent damage during transit.
Receive Your Refund
Once our quality assurance team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing